DataPipe USA Inc. - Providing EHS Software Solutions Since 1979 (38 Years!)

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FAQs About DataPipe USA Inc. (1979-2017)

This is a list of common questions we receive on a daily bases from prospective customers as well as formal requests for proposal.  If you don't see your question answered in this section, please call our office or ask a question directly online.

 

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Who is DataPipe USA Inc and what is DataPipe?
DataPipe USA Inc. is a New Jersey Corporation founded in 1979 to produce software for environment, health and safety information management. Our first product in the early 80's was oriented towards interfacing small computers (before the PC) to EH&S instruments. We put out our first modular (UNIX-based) EH&S system in the early ‘80’s. In 1989 we released the first version of DataPipe, the first modular, integrated, Windows-based EH&S software package on the market. We have been in business for nearly 35 years and have been doing EH&S software longer than anyone else presently in the business. .
How long has DataPipe USA been in business doing EH&S software?
DataPipe USA was founded in 1979.  We have been doing EH&S software for nearly 35 years - longer than ANYONE in the business -hands down.
What is your company’s vision for the future (what are your short term and long term goals)? What are you doing to achieve that vision?
We were the first company with a Windows-based EH&S software package. We have been in this business since 1979, longer than anyone else currently in the business. Our latest release embodies all that we have learned nearly 35 years. We continue to work with our customers to improve the software as well as monitor the various disciplines for changes in the industry.  We will be, and in fact are, expanding the DataPipe system by developing new modules to meet customers’ needs and regulatory requirements. We are also adding new functionality to the system to increase the benefits to the customer. We are continuing to evolve the system as computer operating systems and methodologies evolve. These are all consistent with our actions over our entire history.
What are you doing as a company to increase knowledge and understanding of the Human Capital and Development Management industry?
We work closely with our customers and monitor multiple industries to not only respond to the changes but also to anticipate and investigate new requirements and technologies.
What distinguishes your company, solution, and product?
We cover environment, health and safety like no one else does, in any other software product. We have a track record in this industry second to none. We have the most highly configurable system which can be accomplished with our unique point-and-click interface and we are truly an enterprise IMS package thus allowing true data mining – trending, analysis and ultimately the tools necessary to maximize ROI.
What implementation resources does your company provide?
We provide the data definition language (DDL) to build the database. We strongly encourage (it is not a requirement but please note the term “strongly encourage”) you to have us visit and work with you in the early parts of the process so that everything gets going in the right direction. There are things that the customer can do without having to have DataPipe installed that will greatly speed up the installation process. You are going to have to make decisions about how you want to categorize information. If you have not already standardized on your “codes” for things you will need to do this. Often customers already have these established. However, we have seen instances where different departments argue over the codes for various events (in particular, “incidents”) and have delayed the implementation of at least certain modules in the project for many, many months.
What training do you provide and recommend?
DataPipe training is certainly recommended. There is training done as part of installing the system, for the customer’s System Administrators. This typically would take place over two days. User training is optional, although all customers typically get training for at least a core group. This training typically lasts two to three days, depending upon the number of modules and the depth to which certain groups of users want to go into a particular module. We teach the basic DataPipe concepts because the way something is done on one form is the way it is done on all other forms, so it is not necessary to teach the user how to use each form. Training aids that we use (e.g., PowerPoint presentations, handouts, etc.) can be provided for internal use. The cost for training is not included in the DataPipe License. Different customers want different quantities of training; in the same type of industry we have done one training session for one organization and twenty training sessions for another organization. The customer may have the training done as frequently or as infrequently as they want.
How many people will be provided by the vendor to conduct the training and at what point in the implementation process will training begin?
The position of training in the overall implementation project has been previously discussed. It absolutely should not be done until the system is installed, because training is a “hands-on” process and the users need access to the system. The system should also be ready for the users to go use; if days or weeks go by between when they are trained and when they could use the system, much of the knowledge imparted will be lost.
What additional training is available to MIS personnel on advanced functions?
We offer an Advance Reports course from time to time. We also can do training on demand at customers’ locations; this is often more economical then sending multiple “students” to us. Finally, we can also supply on-site consultation on specific problems; this is sometimes referred to as “mentoring”.
Provide a brief history of your company.
DataPipe USA Inc. is a New Jersey Corporation founded in 1979 to produce software for environment, health and safety information management. Our first products were oriented towards interfacing small computers (before the PC) to EH&S instruments. We put out our first modular (UNIX-based) EH&S system in the early ‘80’s. In 1989 we released the first version of DataPipe, the first modular, integrated, Windows-based EH&S software package on the market. We have been in business for nearly 35 years and have been doing EH&S software longer than anyone else presently in the business.
Provide a brief description of your company’s financial and overall stability.
As a privately held corporation we do not release financial data. While past history is not a guarantee of the future, the fact that we have been in this business since 1979 should say something about our ability to continue to do work. The typical life cycle of a software company in this line of work is about three years. If stability matters, there is no one who has a longer track record than we do. Our D&B number is 10-124-0133. /dd>
List all locations of your company’s offices.
Our office is located in Butler, New Jersey. We have representatives in various parts of the US and other countries, but they are not KAI employees or owned companies.
What percentage of your revenue is invested in research and development?
Over the past two years on the order of fifty percent of our revenue has gone back into R&D.
Who are your company’s business partners?
Although we have relationships with other companies (Microsoft, IBM, Reed Group, Work Loss Data Institute and more) DataPipe USA is not owned, in any amount, by another company.
Can we see your most recent annual report, including audited financial statements?
We do not release this information; we are a privately held corporation.
Will you submit a list of references?
References are always provided upon request.
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